Our Values

You can tell a lot about an organisation by getting to know its people. The culture of success comes from what we value as a company and how we live those values as individuals. In a statement of 'Shared Responsibilities' every Citi employee has pledged the same commitment to our clients, to each other and to our franchise. These Shared Responsibiliies are supported by a strategic plan which spells out our global commitment to expanded training for employees, an enhanced focus on talent and development, balanced performance appraisals, improved communication and strengthened controls.

Shared Responsibilities

We have a responsibility to OUR CLIENTS
We must put our clients first, provide superior advice, products and services and always act with the highest level of integrity.

We have a responsibility to EACH OTHER
We must provide outstanding people the best opportunity to realise their potential. We must treat our teammates with respect, champion our remarkable diversity, share the responsibility for our successes, and accept accountability for our failures.

We have a responsibility to OUR FRANCHISE
We must put Citi's long-term interests ahead of each unit's short-term gains, and provide superior results for our shareholders. We must respect the local culture and take an active role in the communities where we work and live. We must honour those who before us and extend our legacy for those who will come after us.